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IT Financial Management       The CMX Group has developed a proven record at dozens of organizations, including some of the largest financial institutions in the United States, in the design and implementation of IT costing and chargeback systems. The CMX Group has a thorough understanding of IT costing that combines expert knowledge of IT infrastructure with practical experience in cost accounting. Our consulting staff can offer assistance in every aspect of IT costing and chargeback.
IT Capacity Management       The performance management and capacity planning disciplines demand in-depth technical knowledge of systems, tools, and architecture. In addition, business experience and orientation is required to design and implement a process that will reflect and anticipate the unique qualities of your organization.
ITIL Process Assessment, Design, and Implementation       Long a practitioner of IT Systems Management best practices, the CMX Group has a rapidly expanding practice in the area of IT Infrastructure Library (ITIL). This practice brings together the accumulated expertise of applied best practices and the discipline of the ITIL framework. CMX’s ITIL-certified consultants help clients adopt and apply the ITIL framework within their organizations. Recent ITIL work has focused on Financial Management, Capacity Management, Configuration Management, Service Level Management, Change Management, Availability Management, and Release Management.
IT Strategy Management and Reporting       Today's CIOs are looking for opportunities to add strategic value without vastly increasing headcount or capital expenditures. Before that can happen, IT’s strategic direction must be closely aligned with that of the business. The CMX IT Scorecard helps organizations align IT operations and development with the business outcomes and results. CMX works with our clients to identify those strategic measures most critical to business success.
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