View streaming video of past web seminars. |
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Measuring the Value of IT: Best Practices for Public Sector Organizations |
On-Demand Web Seminar
originally presented 5/13/2004 |
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In public sector organizations the infrastructure of Information
Technology (IT) is a capital-intensive production facility that produces
information. Sid Finehirsh, an expert in IT costing systems, will
explore the concept of a public sector organization's IT department as
an information factory. This seminar will provide the opportunity for
government organizations to learn best practices and proven methods for
measuring the value of IT and associated costs. In addition, he'll
address the role of the Information Technology Infrastructure Library
(ITIL) as a financial management processing standard to facilitate IT costing.
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The Information Factory, Chargeback and ABC (Part I) |
On-Demand Web Seminar
originally presented 9/18/2003 |
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This seminar is Part 1 of a 2-part series
that explores IT as an information factory to explain the value of chargeback
methodologies: usage-based costing for direct costs and ABC for overhead
costs.
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Seminar
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IT Scorecard - From Framework to Finish |
On-Demand Web Seminar
originally presented 1/15/2003 |
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This video webcast features a panel of experts
who explore the issues of IT Scorecarding. The panelists will discuss
such topics as what is an IT Scorecard and why Scorecards have become
essential to the success of contemporary IT organizations.
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Seminar
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Information Architecture: 5 Prerequisites for Building an
IT Strategy |
On-Demand Web Seminar
originally presented 11/19/2002 |
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The current tough economic climate has put
a new emphasis on creating, communicating, and successfully executing your
IT Strategic Plan. The challenge in achieving all of these objectives of
the strategic planning process is the development of IT strategic measurements.
This seminar will discuss the stages and processes involved in identifying,
collecting, analyzing, and reporting IT metrics to build and maintain a
successful IT strategy.
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Seminar |
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Measuring the Strategic Performance of IT: How to Implement
a Successful IT Scorecard |
On-Demand Web Seminar
originally presented 10/24/2002 |
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Scorecards, dashboards, performance reporting
- what is this stuff and why does it matter? Learn from this web seminar
why your company might want to implement an IT Scorecard and what realistic
benefits might be derived. Understand the scorecard process and learn how
to avoid the pitfalls of scorecard implementation.
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Seminar |
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Measuring What Matters: Aligning IT Performance and Business
Strategy using Scorecards |
On-Demand Web Seminar
originally presented 7/30/2002 |
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This seminar explains and demonstrates how
IT Scorecards and IT metrics give CIOs the power to make decisions, seize
opportunities and forestall costly mistakes. Through an IT scorecard, the
IT organization can become a key, strategic decision-making entity within
the organization.
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Seminar |
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Providing Services and Delivering Value: Establishing A Framework
for Successful IT Cost Recovery |
On-Demand Web Seminar
originally presented 5/16/2002 |
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While focused on IT Shared Services,
this seminar will provide valuable insights for any department or group
who provides services to internal customers or departments and need to
justify what they spend and where they spend their money and resources
within an organization.
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Seminar
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